Privacy Policy

Privacy Policy

Introduction

Welcome to https://riverside-lost-title-service.dmv-california.com (referred to as “Riverside Lost Title Service,” “we,” or “our” in this document). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, utilize, disclose, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

1. Our official website at https://riverside-lost-title-service.dmv-california.com.
2. All associated mobile applications and software.
3. Online services and platforms we offer.
4. Interactive features and forms on our websites.

Please note that this policy does not extend to third-party services or platforms linked from our website, as they have their own privacy practices governed by their respective policies.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

1. Using any of our applications or services as an authorized user.
2. Visiting and interacting with our websites.
3. Subscribing to our newsletters, emails, or receiving other communications from us via phone or text messages.

Personal Data Collection

We collect various types of personal data, including but not limited to:

1. Account Information: This includes your user name, login ID, and password used to access your account on our platforms.
2. Payment Information: Details related to payment methods you use for transactions on our services.
3. Financial Information: Records of your financial transactions, including purchase history and billing addresses.
4. Purchase Information: Data about products or services you buy from us, such as order numbers, quantities, and preferences.
5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps, like IP addresses, device ID, and advertising IDs.
6. Location Data: Your geographical location data when you use our services that require positioning services.
7. Feedback and Reviews: Personal information you choose to share when providing feedback or reviews about our products or services.
8. Social Media Information: Data from social media platforms when you interact with us through these channels, including public posts and comments.
9. Product Information: Details you provide about the products you are interested in or have purchased, such as preferences and customization choices.

We gather this data through multiple sources: user input forms, account settings, interactions with our services, analytics tools, and third-party service providers.

Cookies

Riverside Lost Title Service uses cookies to enhance your experience on our websites and for analytical purposes:

1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, enabling features like login sessions and account management.
2. Preference Cookies: Used to remember user preferences, such as language settings and display options.
3. Analytics Cookies: These track your browsing behavior on our site, providing insights into how we can improve our services and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the retention period expires, or when the purpose for data collection is fulfilled, we securely delete or anonymize your personal information.

Security Measures

Implementing robust security measures is paramount to protecting your data:

1. Encrypted Communication: We use encryption protocols to safeguard data during transmission over networks.
2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards and implement appropriate security measures.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us immediately, and we will take prompt action to delete it.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

1. Access: The right to request access to the personal data we hold about you.
2. Rectification: Ability to rectify inaccurate or incomplete personal data.
3. Erasure (Right to be Forgotten): Request for deletion of your personal data under specific circumstances.
4. Restriction: Right to limit the processing of your personal data in certain situations.
5. Data Portability: Ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
6. Objection: Right to object to the processing of your data for specific purposes.
7. Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
8. Appeals/Complaints: You can file appeals or complaints with our privacy team regarding our handling of your personal data.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may impact you.

Contact Information

For questions related to privacy practices, unsubscribe requests, or data-related inquiries, please reach out to our privacy team:

• Email: [email protected]
• Physical Address: [Provide address]